We do our best to ensure the product you ordered arrives perfectly but in the rare instance that is not the case we will gladly do what we can to ensure you are satisfied.
If any of your orders arrive damaged, broken/defective or are the wrong item(s), Flash Steals will be pleased to process a credit on your account once you have followed the guidelines below:
- You must contact our customer care team at firstname.lastname@example.org to report the problem within 30 days of receiving the product.
- Customer care will require a photo of the products you've received.
- When product's have been returned, we'll be able to issue a replacement or credit your account.
If your product is defective or damaged during transit, please Email contact customer service for more information. Please be advised, you may be required to submit a photograph of the damaged or defective item.
Final Sale/Not Returnable ItemsSometimes we sell products as "Final Sale" or "Not Returnable". Please note: we do not accept returns on these Final Sale or Not Returnable items.
1. Log into your account by visiting www.flashsteals.com and clicking the Log In link at the top of the page.
2. Click on My Account at the top of the page.
3. Once you've found the order you're looking to track, click on View Order Details.
4. Below the product(s) you'll be able to find the shipping carrier, and tracking number. Please note that it may take up to 5-7 business days for your order to ship.
If you are still unable to locate your tracking information, please contact our Customer Service team at email@example.com and provide them with your order number for further assistance.
This means slightly longer shipping times than you might be used to, however, you can sleep well knowing that you'll be getting the absolute best prices on the internet.
We ship via UPS, DHL, Fedex, and USPS. Which service depends on what you order and from which location it ships from.
90% of Flash Steals orders are in transit to you in 5 business days or less. Once in awhile, we get a hot deal from a partner that might take a little longer, so as a general rule, we ask that you allow 5-10 business days for us (or our partner) to get your shipment out the door.
Tracking is emailed to you as soon as your tracking number is available. Please note, it may take an additional period of time for your tracking information to show movement.
If you ordered multiple items please note that some items are shipped separately. For each item ordered you may receive a separate package.
Can I pay for faster shipping?We do presently not offer expedited shipping options.
Items sell out quickly! We are a daily deals website where we find the best stuff out there on the web. As we find the best stuff, it sells out super fast!
Make sure to register to Flash Steals for our daily deals and promotions emails so you can make sure that you're the first on the web to purchase some awesome products!