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My Orders

We do our best to ensure the product you ordered arrives perfectly but in the rare instance that is not the case we will gladly do what we can to ensure you are satisfied.

If any of your orders arrive damaged, broken/defective or are the wrong item(s), Flash Steals will be pleased to process a credit on your account once you have followed the guidelines below:

- You must contact our customer care team at support@flashsteals.com to report the problem within 30 days of receiving the product.

- Customer care will require a photo of the products you've received.

- When product's have been returned, we'll be able to issue a replacement or credit your account.

Simply login to your account by clicking here, once you've done that click on the order you'd like to check on.

If your product is defective or damaged during transit, please Email contact customer service for more information. Please be advised, you may be required to submit a photograph of the damaged or defective item.

 

  • Email our Customer Support team at support@flashsteals.com for return instructions. Please include your order number, the quantity you want to return and details on why you wish to return the item in your email.
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  • Send the item back to us within 30 days of receipt or a refund cannot be issued.
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  • If we determine that you need to send the damaged/defective item back to us, we will send you a return label.
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  • Package the item you wish to return along with ALL original packing materials and accessories or a refund cannot be issued.
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  • Mail the item as directed by our customer service department. A returned item must be identical to the brand, specifications, item description and condition of your original purchase.
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  • The package must be shipped within 5 days and the warehouse must receive it within 10 days of the shipping label being emailed to you or a refund cannot be issued.
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  • The process of returning an item by mail takes 2-3 weeks in most cases.
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  • You will be issued a refund within 3-5 days of receipt.
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    Final Sale/Not Returnable Items

    Sometimes we sell products as "Final Sale" or "Not Returnable". Please note: we do not accept returns on these Final Sale or Not Returnable items.
    Simply login to your account by clicking here, once you've done that click on the order you'd like to check on.
    Shipping
    Tracking information will be sent to the email address associated with your Flash Steals account once your items have shipped. Please make sure emails from noreply@flashsteals.com are not being sent to your junk mail folder. You can also check your tracking information at any time within your Order History at www.flashsteals.com using the steps provided below:

    1. Log into your account by visiting www.flashsteals.com and clicking the Log In link at the top of the page.

    2. Click on My Account at the top of the page.

    3. Once you've found the order you're looking to track, click on View Order Details.

    4. Below the product(s) you'll be able to find the shipping carrier, and tracking number. Please note that it may take up to 5-7 business days for your order to ship.

    If you are still unable to locate your tracking information, please contact our Customer Service team at support@flashsteals.com and provide them with your order number for further assistance.

    At this point, we ship to 48 contiguous states in the United States and are unable to ship to Alaska, Puerto Rico and Hawaii. We do not ship to APO, FPO, Canada.

    This means slightly longer shipping times than you might be used to, however, you can sleep well knowing that you'll be getting the absolute best prices on the internet.

    We ship via UPS, DHL, Fedex, and USPS. Which service depends on what you order and from which location it ships from.

    90% of Flash Steals orders are in transit to you in 5 business days or less. Once in awhile, we get a hot deal from a partner that might take a little longer, so as a general rule, we ask that you allow 5-10 business days for us (or our partner) to get your shipment out the door.

    Tracking:

     

    Tracking is emailed to you as soon as your tracking number is available. Please note, it may take an additional period of time for your tracking information to show movement.

     

    Multiple Packages:

    If you ordered multiple items please note that some items are shipped separately. For each item ordered you may receive a separate package.

    Can I pay for faster shipping?

    We do presently not offer expedited shipping options.
    Products

    Items sell out quickly! We are a daily deals website where we find the best stuff out there on the web. As we find the best stuff, it sells out super fast!

    Make sure to register to Flash Steals for our daily deals and promotions emails so you can make sure that you're the first on the web to purchase some awesome products!

    We've made it our policy to find the very best deals available from a range of great suppliers and sources (for example, sometimes retailers have overstock items that they are unable to carry themselves). This lets us find gorgeous high-end items at vastly reduced prices - which equals amazing savings we can then pass on to you!
    Email Questions
    You will only get notifications from us related to our daily deals, special events or the status of your account. If you wish to 'unsubscribe', feel free to do so automatically with the link contained at the bottom of each email. Upon clicking the link, a page will open in your web browser. Simply click the Unsubscribe button. You will then see a confirmation message that you have been successfully unsubscribed from all mailing lists.
    In order to get in touch with us, we request that you email us at support@flashsteals.com and we will get back to you asap with the most accurate and up to date information. Please note that orders can only be placed online, and not over email or phone.

    1 Year warranty on all items

    Amazingly Low Prices & incredible deals

    Easy 30 Day Returns on all sales